Frequently Asked Questions

Club Fitness wants to bring down the “barriers” to fitness by creating affordable, friendly, state of the art facilities that welcome people of all fitness levels. Our staff is here to help each person’s fitness journey be successful, enjoyable, and fun.

New cards can be purchased at the front desk of any location during staffed hours. If you still have your card but need a new one due to wear and tear, there is no charge when turning in your old card.

Not sure what to do when you are at the gym? We can help with that! Every Club Fitness member gets a FREE session with a personal trainer which we call our “Fit Plan”. This plan is a road map designed for YOU to reach your goals and would be a great starting point for your fitness journey. If you ever have any questions, we have the largest team of certified personal trainers in the St. Louis area ready to help you.

At Club Fitness, we are here to help you get results and keep you motivated. We always recommend using your one-hour free personal training session to show you how to use all of the equipment and for a certified personal trainer to write up an exercise program precisely for you to follow.

Disclaimer: Times and workouts vary depending on experience; please consult your doctor or a personal trainer before starting an exercise program.

We recommend wearing comfortable clothes of any type; exercise pants or sweatpants or shorts, a t-shirt or long sleeve t-shirt, and a pair of comfortable tennis shoes. We don’t judge at Club Fitness, so you do not need to wear a particular brand, make up your hair or look perfect in any way. We are all here to have fun, be healthy, and sweat!

You may update information for each member in person at any location or by logging into each account online. You must register each account first to access each account online. Click here to change your billing information.

You may update memberships in person at any location or by logging into your account online. You must register your account first to access your account. If you want to manage multiple memberships, you will have to do the same for each membership.

You may submit a freeze request online for up to two months at a time. Your freeze must be submitted no less than five (5) days before your billing date. To learn more, visit our Member portal.

Welcome to the Club! If you joined online, you would need to go into a location during staffed hours to have an access card issued.

Yes, however, you must pay at minimum 5 days before your billing date.

We do not currently offer a family membership rate. Each membership is sold individually.

Yes, we do! Come to your local Club Fitness location, and one of our team members will be happy to get your membership activated and show you our facilities.

Just need a place to work out for the day? We have a $10 day pass you can purchase at any club during staffed hours.