Cancellation notices can be submitted in person by the member with the Manager or Assistant Manager of any location, during the hours listed below. Photo ID and an email address are required to fill out the form.
A 30-day notice is required for all cancellations.
Hours of cancellation:
Monday – Thursday 9am – 8pm
Friday 9am – 4pm
Saturday 10am – 4pm
If you are not able to submit your cancellation in person, you will need to mail a letter, certified, to 7055 Mexico Road Suite 1210 St. Peters MO 63376. Please enclose a letter stating your name, date of birth or agreement number as well as your current address, contact phone number and email. If there is more than one member you wish to cancel, you must list all members name to be cancelled. When you mail your notice certified, you receive a receipt and tracking number, this is your proof of cancellation, please retain for your records.